Payment Policy

At Virent, we are committed to providing a secure and seamless payment experience for all our customers. This Payment Policy outlines the methods of payment we accept and the terms associated with each transaction.

Accepted Payment Methods

We accept the following payment options:

• Most major credit and debit cards 

• Secure online payments via a selection trusted payment gateways

• Other payment methods as displayed at checkout depending on your location

All payments must be completed in full before an order is processed and shipped.

Payment Security

Your security is our priority. All transactions on our website are processed through secure, encrypted payment gateways to ensure your personal and financial information is protected. We do not store or have access to your full payment details.

Currency

All prices displayed on our website are listed in the applicable currency based on your region and may be subject to currency conversion fees by your payment provider.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with the details of your purchase. If you do not receive confirmation, please contact our support team.

Payment Authorization

Some transactions may require additional verification from your bank or payment provider. Virent reserves the right to cancel or hold orders suspected of fraud or unauthorized activity.

Failed or Declined Payments

If your payment is declined or fails, please check with your bank or try an alternative payment method. Orders will not be processed until payment has been successfully completed.

Taxes and Duties

Depending on your location, your order may be subject to applicable taxes, duties, or additional fees. These charges are the responsibility of the customer unless otherwise stated.

Refunds

All refunds are processed in accordance with our Refund Policy. Approved refunds will be issued to the original payment method used at checkout.

Contact Us

If you have any questions or concerns regarding payments, please contact our support team: customerservice@virentstores.com

Our Business Details:

Business name: Virent

Email: customerservice@virentstores.com

Business address: 137 Orchard Road, Bristol, England, BS15 9TZ, United Kingdom

Phone: +441172510422

Contact hours: Mon-Fri, 09:00 - 17:00